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biossphere group
privacy policy

This Privacy Policy outlines how Biossphere PSA and Biossphere Gaming Facility sp. z o.o. (collectively referred to as "we," "us," or "our") collect, use, and protect your personal data when you visit our website, biossphere.eu, and use our services. We are committed to ensuring your privacy is protected and your personal data is handled in compliance with the General Data Protection Regulation (GDPR).

a legal disclaimer

The joint administrators of your personal data are:

Biossphere PSA

Address: ul. Przyczółkowa 350, 02-962 Warsaw, Poland

VAT ID: PL9512578037

KRS: 0001058564

and 

Biossphere Gaming Facility sp. z o.o.

Address: ul. Przyczółkowa 350, 02-962 Warsaw, Poland

VAT ID: 9512611504

KRS: 0001144157

You can contact us regarding data protection by emailing: HELLO@BIOSSPHERE.EU.

what personal date we collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Booking and Transactional Information: Details about the services you book, such as bootcamp dates, gear rental specifics, and payment information.

  • Dietary and Health Information: If you choose to provide it for catering purposes during our bootcamps.

  • Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website and services.

  • Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

  • Gaming-Related Information: In-game nicknames or user IDs if required for participation in our events or bootcamps.

how we use your personal data

We use your personal data for the following purposes and on the following legal bases:

purpose of processing

legal basis for processing (under GDPR)

  • To provide and manage our services, including esports bootcamps and gear rental.

  • To process your bookings and payments.

  • To communicate with you about your bookings, our services, and any inquiries you make.

  • To personalize your experience on our website.

  • To send you marketing communications, where you have consented to receive them.

  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  • To ensure the security of our website and services.

  • To comply with legal and regulatory obligations.

  • To arrange for customized catering, with your explicit consent.

  • Performance of a contract with you.

  • Performance of a contract with you.

  • Performance of a contract with you and our legitimate interests in providing good customer service.

  • Our legitimate interests in improving our website and services.

  • Your consent. You can withdraw your consent at any time.

  • Legal obligation and our legitimate interests in keeping our records updated and to study how customers use our products/services.

  • Our legitimate interests to protect our business and our IT infrastructure.

  • Compliance with a legal obligation.

  • Your explicit consent.

data sharing and disclosure

We do not sell your personal data. We may share your personal data with the following third parties for the purposes set out in this policy:

  • Service Providers: Who provide IT and system administration services, payment processing, and other support services.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Accommodation and Catering Partners: To arrange for your stay and meals during our bootcamps. We will only share what is necessary for these arrangements.

  • Regulatory and Governmental Bodies: If required by law or to respond to legal process.

international data transfers

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). Where we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

 

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

data security and retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

your legal rights

  • The right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights.[1]

  • The right of access: You have the right to obtain access to your information.

  • The right to rectification: You are entitled to have your information corrected if it’s inaccurate or incomplete.

  • The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it.

  • The right to restrict processing: You have rights to ‘block’ or suppress further use of your information.

  • The right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services.

  • The right to object: You have the right to object to certain types of processing, including processing for direct marketing.

  • Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.

your legal rights

  • The right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights.

  • The right of access: You have the right to obtain access to your information.

  • The right to rectification: You are entitled to have your information corrected if it’s inaccurate or incomplete.

  • The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it.

  • The right to restrict processing: You have rights to ‘block’ or suppress further use of your information.

  • The right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services.

  • The right to object: You have the right to object to certain types of processing, including processing for direct marketing.

  • Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.

changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

how to complain

You have the right to make a complaint at any time to the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych - UODO), the Polish supervisory authority for data protection issues (uodo.gov.pl). We would, however, appreciate the chance to deal with your concerns before you approach the UODO, so please contact us in the first instance.

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